Refund Policy

At Ajaykumarthakur.in , we strive to provide high-quality IT services and solutions. However, if you are not satisfied with our services, we have a transparent refund policy in place. Please read the terms below to understand how refunds are processed.

1. Eligibility for Refund

Refunds are only applicable under the following conditions:

• The service was not delivered as agreed upon in the contract.
• There were technical issues on our end that prevented the completion of the service.
• The request for a refund is made within the specified timeframe mentioned in the agreement.

You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organisation’s or entity’s written permission.

2. Non-Refundable Services

Certain services are non-refundable, including:

• Custom Development Services (once the project has started).
• Digital marketing services (if work has already been executed).
• Cloud hosting or third-party services purchased on your behalf
• Consulting fees, once the consultation has been provided.

3. Refund Process

To request a refund, please follow these steps:

• Send an email to info@ajaykumarthakur.in with your order details and the reason for the refund request.
• Our team will review the request and respond within 30 business days.
• If approved, the refund will be processed to your original payment method within 60 business days.

4. Cancellation Policy

• Clients can cancel ongoing services before the project starts for a full refund.
• If a project is canceled midway, a partial refund will be issued based on the work completed.

Contact Us

• Email: info@ajaykumarthakur.in
• Phone: +91 846-8805-153